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SAS Hosts of Azur – Mas de Cocody
1172 route de Sainte-Maxime – 83120 Sainte-Maxime
SAS with capital of [to be completed], RCS [to be completed]
These conditions apply to all sales concluded with SAS Hôtes d'Azur. They may be modified at any time; the applicable conditions are those in effect on the date of the reservation.
Rates are quoted in euros, inclusive of all taxes, and reflect the VAT applicable on the day of booking. Any changes to the VAT rate or any new statutory tax (e.g., tourist tax, additional tax) will be automatically reflected in the price on the invoice date.
Tourist tax is not included in the price and will be collected separately. Extras are not included and will be charged separately. No price disputes will be accepted after the reservation has been confirmed.
The reservation becomes firm upon receipt of the signed contract and payment of a deposit equal to 50% of the total amount of the stay. Signing the contract constitutes full acceptance of these general terms and conditions of sale.
Without receipt of payment within the specified timeframe, the reservation is not guaranteed and the accommodation may be re-let.
The balance of the stay and the security deposit are due upon arrival, when the keys are handed over. Payment can be made by check, credit card, or bank transfer. For tenants not resident in France, payments are made exclusively by bank transfer or credit card, with fees payable by the issuer.
An invoice will be provided upon departure.
The tenant rents the accommodation for a fixed period specified in the contract, without the possibility of extension without the written agreement of the owner. The seasonal lease automatically ceases upon expiry of the agreed term. Any departure after the scheduled time may result in additional invoicing.
The tenant may cancel their reservation at any time, provided they notify SAS Hôtes d'Azur in writing (email or letter). The date of receipt of this notice determines the applicable cancellation fee scale:
• More than 60 days before arrival: 10% of the total amount of the stay.
• From 59 to 15 days before arrival: 50% of the total amount of the stay.
• Less than 14 days before arrival or no-show: 100% of the total amount of the stay.
No refunds will be issued for shortened stays or unused services. It is recommended to take out cancellation insurance.
In the event of cancellation by the owner (excluding force majeure), all amounts paid will be refunded. In the event of force majeure (damage, disaster, unforeseen event), the reservation will be canceled without compensation, and the amounts paid will be refunded in full.
A security deposit is required upon arrival. It will not be cashed, except in the event of damage or non-compliance with the rental conditions. It will be returned no later than 15 days after the end of the stay, after inspection of the accommodation. The tenant is responsible for any damage caused by themselves or their companions.
Arrival: between 4 p.m. and 9 p.m. (please notify the establishment in case of late arrival).
Departure: before 10 a.m.
Any arrival or departure outside of these hours must be approved by management (additional fees apply). Since the rental is seasonal, the tenant agrees to vacate the premises on the scheduled date. No subletting is permitted.
The number of people occupying the accommodation cannot exceed the number stipulated in the contract. If this is exceeded, the owner may refuse access or apply a supplement. The accommodation is strictly non-smoking (except in designated outdoor areas).
SAS Hôtes d'Azur undertakes to:
• Deliver accommodation that conforms to the description, is clean and in good condition.
• Ensure peaceful enjoyment of the premises.
• Provide bed linen and towels.
• Maintain collective facilities (swimming pool, garden, etc.) under normal conditions of use.
The tenant agrees to:
• Use the accommodation in accordance with its tourist destination.
• Respect the rules of cleanliness, safety and good neighborliness.
• Return the premises clean and tidy: dishes washed, bins emptied, floors cleaned, laundry gathered.
• Report any incident, breakdown or damage as soon as it occurs.
• Do not organize parties or bring in visitors without permission.
• Follow the instructions in case of extreme heat (closed shutters, night ventilation).
The owner cannot be held responsible for external disturbances (neighborhood, animals, weather conditions, WiFi outages, etc.). No compensation will be due for these hazards beyond his control.
The shared swimming pool meets current safety standards. Its use is strictly reserved for guests staying with us. Children must be supervised by their parents at all times. All swimming is at the tenant's own risk. It is forbidden to bring pets, eat near the pool, or invite outsiders without prior agreement. The establishment reserves the right to restrict access for health or safety reasons.
Animals are not allowed in the accommodation or in the common areas.
An inventory is drawn up upon entry and exit. Any missing or damaged items must be replaced or reimbursed at their replacement value. Furniture and equipment must be used in accordance with their normal use.
Additional services may be offered (breakfast, plancha, etc.), billed according to the price list displayed in the accommodation.
Internet access via the "Mas de Cocody – SAS Hôtes d'Azur" WiFi network is provided free of charge to guests for the duration of their stay. This access is an additional, non-contractual service provided as a courtesy. Use of WiFi implies full acceptance of these terms of use.
The use of WiFi is the sole responsibility of the tenant . The tenant undertakes to use the connection only for personal purposes and in compliance with the laws and regulations in force in France.
The tenant shall refrain from any illicit, fraudulent, harmful or contrary to public order activity, including illegal downloading, hacking, distribution of prohibited content, propagation of viruses or mass sending of unsolicited messages.
The tenant guarantees SAS Hôtes d'Azur against any claim, prosecution, or penalty that may result from their use of the network. In the event of a breach, SAS Hôtes d'Azur may suspend or restrict access to the WiFi, without compensation.
As the WiFi network is shared between several users, SAS Hôtes d'Azur implements reasonable means to ensure its security, without being able to guarantee absolute protection against intrusions, data loss or breaches of confidentiality.
The tenant is solely responsible for the security of their equipment, the protection of their personal data, and their login credentials. It is their responsibility to install up-to-date antivirus software and not to share their access with third parties.
The tenant agrees to:
• Respect intellectual property rights and not download or share protected works without authorization, in accordance with articles L.335-2 et seq. of the Intellectual Property Code;
• Do not consult, distribute or store content of a violent, defamatory, discriminatory, pornographic nature or contrary to good morals, in accordance with article 227-24 of the Penal Code;
• Not attempt to fraudulently access an automated data processing system, in accordance with articles 323-1 to 323-3-1 of the Criminal Code;
• Use bandwidth reasonably so as not to interfere with the operation of the service for other users.
SAS Hôtes d'Azur declines all responsibility in the event of:
• temporary interruption or malfunction of the service (breakdown, outage, network overload, maintenance, etc.);
• loss, alteration or theft of data, intrusion or invasion of privacy;
• illegal, abusive or contrary use of these conditions by the tenant or any person using his equipment.
SAS Hôtes d'Azur cannot be held responsible for actions committed via the network by users.
In accordance with Articles L.34-1 and R.10-13 of the French Postal and Electronic Communications Code, SAS Hôtes d'Azur may be required to temporarily retain certain technical connection data for security and legal compliance purposes. This data is not used for commercial purposes.
In the event of improper or illegal use of the network, SAS Hôtes d'Azur reserves the right to suspend or limit Internet access without notice, to report any illegal behavior to the competent authorities and to take any action necessary to protect its interests. No reimbursement or compensation may be claimed in this context.
The personal data collected is necessary for the management of reservations. It is under no circumstances transferred to third parties. In accordance with Regulation (EU) 2016/679, the customer has the right to access, rectify, and delete their data by writing to: SAS Hôtes d'Azur – infos@masdecocody.com.
In the event of a dispute, the parties will endeavor to find an amicable solution. Failing this, the dispute will fall under the exclusive jurisdiction of the courts within the jurisdiction of the registered office of SAS Hôtes d'Azur. The consumer customer may also use a consumer mediator free of charge.
